Privacy Policy
Last updated: June 1, 2025
What we collect
When you use the contact form on this site, we collect the name, email address, phone number and message you type into it. When you use the booking page, we collect the name, email address and phone number you type into the booking form, along with the day and time you select.
Why we collect it
We use this information to reply to your enquiry and, where you book a visit, to schedule and confirm your appointment with Alderline Roofing.
Where it is stored
Information submitted through these forms is stored in Alderline Roofing's customer-relationship management system, which we use to keep track of enquiries and appointments.
Live chat
This site may carry a live-chat widget. That widget is operated by our messaging provider, and anything you type into it is received by that provider on our behalf so we can respond to you.
Cookies and similar tracking
This site may use cookies or similar small files placed by the live-chat widget mentioned above, so that a conversation can continue as you move around the site, and may use an analytics tag to help us understand which pages are visited. These do not include any advertising network sharing beyond what is described in this policy.
SMS messages
If you provide a phone number and check a consent box on the booking form, we use that number to send you the SMS messages described at the point of consent. Phone numbers and SMS consent collected on this site are never sold, rented or shared with third parties for their own marketing purposes, and are used only to message the person who opted in.
How we protect your information
Forms on this site are served over an encrypted HTTPS connection. The information you submit is held in Alderline Roofing's password-protected customer-relationship system, and access to it is limited to the people who work at Alderline Roofing.
Correcting or removing your data
To ask us to correct or remove information we hold about you, email hello@alderline-roofing.example or call (720) 555-0142.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.